1. Who we are

Sorana Property Managers Limited ("Sorana", "we", "us") provides property management services and related digital tools. Contact details are listed in the Contact page.

2. Eligibility and accounts

• You must be at least 18 years old to use the Services.
• If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You agree to provide accurate information and keep it up to date.

3. Use of the Services

You agree not to:

• Use the Services for unlawful, fraudulent, or harmful purposes.
• Interfere with or disrupt the Services, servers, or networks.
• Attempt to access accounts, data, or systems without authorization.
• Reverse engineer, copy, or resell the Services except as permitted by law.

4. Fees and engagements

Property management engagements, pricing, and service scope may be governed by separate agreements (including onboarding documents) between you and Sorana. If a conflict exists, the separate agreement will control for that engagement.

5. Third-party services

The Services may link to third-party sites or services (for example, social media or payment providers). We do not control and are not responsible for third-party content, policies, or practices.

6. Intellectual property

The Services (including text, design, logos, and software) are owned by Sorana or its licensors and are protected by applicable intellectual property laws. You may not use our branding without prior written permission.

7. Disclaimers

The Services are provided on an "as is" and "as available" basis. While we aim for accurate and timely information, we do not warrant that the Services will be uninterrupted, error-free, or that any content is complete or current.

8. Limitation of liability

To the maximum extent permitted by law, Sorana will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Services.

9. Termination

We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms or if required to comply with law. You may stop using the Services at any time.

10. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a new effective date. Continued use of the Services after changes take effect means you accept the updated Terms.

11. Contact

Questions about these Terms? Contact us at soranapropertymanagers@gmail.com.