1. Information we collect

• Contact details: such as your name, email, phone number, and messages you send us.
• Account and portfolio data: information needed to operate owner reporting and property management workflows (for example, property identifiers and service preferences).
• Usage data: basic information about how you use the Services (such as pages viewed, app events, and approximate device details).

2. How we use information

• Provide, maintain, and improve the Services.
• Respond to inquiries and support requests.
• Send operational messages (for example, onboarding, updates, and service notices).
• Protect the Services, prevent fraud, and maintain security.

3. How we share information

We may share information in limited circumstances, such as:

• Service providers who help us run the Services (for example, hosting, analytics, communications), under confidentiality obligations.
• Legal and safety when required by law or to protect rights, safety, and property.
• Business transfers if we’re involved in a merger, acquisition, or asset sale.

4. Cookies and similar technologies

We may use cookies or similar technologies to keep you signed in, remember preferences, and understand usage patterns. You can control cookies through your browser settings.

5. Data retention

We retain information for as long as needed to provide the Services and for legitimate business purposes (such as recordkeeping, dispute resolution, and security), unless a longer period is required by law.

6. Security

We use reasonable safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

You can contact us to request access, updates, or deletion of certain information, subject to legal and contractual requirements. For support, visit the Contact page.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date.

9. Contact

Questions about privacy? Email soranapropertymanagers@gmail.com.